Question 1

Can the device's operating system be upgraded or updated?

Accepted Answer

For the Android OS on our products, it cannot be upgraded or updated.

Question 2

The device or machine is suitable for what types of businesses?

Accepted Answer

This device or machine is suitable for those of you who own businesses such as restaurants, cafes, clothing stores, phone shops, computer stores, parking lots, and so on.

Question 3

Can this device or machine accept payments?

Accepted Answer

This device or machine can accept payments, especially QRIS. However, for payments such as debit cards, credit cards, and NFC, it is available on certain devices only.

Question 4

Where is the location for device repairs?

Accepted Answer

You can find out by contacting our service contact through the provided link.

Question 5

Can this device or machine use a SIM card?

Accepted Answer

This device is equipped with a SIM card slot feature. The SIM card to be used should be an IOT type SIM card which can be obtained from a SIM card provider.

Question 6

How to maintain this device or machine?

Accepted Answer

Regular cleaning, cable maintenance, gentle touch screen care, and proper battery usage are recommended.

Frequently Asked Questions